Public sector
The official knowledge base for your department
Centralize decrees, ordinances, manuals, and internal workflows in a governed environment for your team to consult with standardized answers based exclusively on registered documentation, access control, and documentary backing.
The challenge
Your department doesn't suffer from a lack of regulations it suffers from too many poorly operationalized regulations
Laws, decrees, ordinances, and scattered workflows create rework, inconsistency, and institutional risk.
Fragmented bureaucracy
Documentation spread across folders, emails, and systems makes day-to-day lookup difficult.
Staff turnover
When leadership or staff changes, operational knowledge is often lost.
Repeated questions
Executive offices, HR, and coordinators answer the same questions every week.
Risk of incorrect guidance
Inconsistent answers generate rework, complaints, and administrative liability.
Compliance requirements
Internal data and documents cannot circulate in personal tools without control.
Outdated documentation
Revoked regulations and old versions keep circulating when there is no consolidated, up-to-date official base.
Applications
Use cases in the public sector
Representative applications in executive offices, staff onboarding, procurement, and internal service.
Executive office and department
Quick lookup of decrees, ordinances, and procedures without depending on the most senior staff member.
- Less disruption to leadership
- Uniform answers for the team
- Base linked to official documents
Staff onboarding
Civil servants, appointees, and interns consult official routines without overburdening leaders.
- Faster onboarding
- Less reliance on informal handoffs
- Messages aligned with approved documentation
Procurement and contracts
Teams consult terms of reference, bids, and internal regulations more quickly.
- Faster reference lookup
- Less variance across departments
- Procedures available on demand
Internal service
Frontline staff consult procedures before guiding citizens or other departments.
- More consistent guidance
- Fewer questions queued at the executive office
- Documentary backing in responses
Implementation
Operation in four steps
From document organization to governed service, with a predictable flow for high-trust environments.
- 01
Document organization
Upload decrees, ordinances, manuals, workflows, and internal records to build the agency's official knowledge base.
- 02
Processing and structuring
Registered content is processed and structured for lookup — without incorporating generic knowledge from outside the agency's base.
- 03
Controlled access
Authorized staff consult the official knowledge base through the web interface, with answers grounded exclusively in approved, registered documentation.
- 04
Ongoing governance
Administrators update materials, monitor usage, and maintain alignment as processes evolve.
Security and compliance
Controls for agencies that handle sensitive information
Designed for environments where confidentiality, policy alignment, and oversight are prerequisites. Hosted on highly available AWS cloud infrastructure with complete logical data isolation between public entities.
Protection in transit and at rest
Industry-standard encryption supports confidentiality of documentation and interaction metadata.
LGPD alignment
Practices informed by LGPD; controller and processor roles should be defined in contract with the agency.
Isolation per agency
Content and interactions segregated by organization, with access within the limits you define.
Document traceability
Answers linked to the official documents that support them, aiding audit and internal oversight.
Only your documentation
Answers generated solely from files registered by the agency. No generic external knowledge is consulted, reducing the risk of invented information.
Role-based access control
Permissions by role or department define who can consult each document set within the agency.
Who it's for
Each area sees a different benefit
Clervix serves managers, IT, legal, and operational teams with distinct needs.
Municipal secretary
Reduces disruption in the executive office and standardizes guidance for the entire department.
HR / people management
Policies, benefits, and routines available for lookup without overburdening the team.
IT / information security
Controlled environment for the organization's internal documentation and data.
Legal / attorney's office
Lower risk of improper use of documentation and stronger backing in guidance.
Procurement and contracts
Faster lookup of regulations, references, and agency procedures.
Citizen service
Frontline teams consult procedures before guiding citizens, with standardized responses.
Procurement
How a public agency can procure
We know the decision doesn't end with interest in the tool. We support managers, IT, legal, and procurement along the way.
- 01
Initial conversation
We understand team size, existing documentation, and agency needs.
- 02
Evaluation with real materials
Trial with the agency's own documentation to validate the use case.
- 03
Support for procurement
We provide customized Preliminary Technical Study (ETP) and Terms of Reference (TR) templates to accelerate administrative process preparation.
- 04
Terms for public environments
Terms, billing, and security review suited to the institutional context.
The procurement method depends on value, scope, and the agency's regulations. Our team supports alignment with your process — without replacing legal counsel.
Credibility
Brazilian solution focused on governance
Developed for organizations that require consistency, control, and auditability — with public innovation endorsement.
Hub PIME — UFMS and Inova Simples regime
Clervix is linked to the Hub PIME (Federal University of Mato Grosso do Sul) public innovation ecosystem and qualifies under the Inova Simples regime. This enables procurement aligned with Brazil's Startup Legal Framework (Complementary Law No. 182/2021), subject to legal analysis and contract value.
- Brazilian company with active CNPJ
- Institutional support from Hub PIME — UFMS
- Qualified under the Inova Simples regime
- Governed knowledge infrastructure for the public sector
- Answers limited to registered documentation — no generic external knowledge
CLERVIX INOVA SIMPLES (I.S.)
CNPJ 63.252.137/0001-53
Frequently asked questions — public sector
Does it work for municipalities, agencies, and foundations?
Yes. The platform serves agencies and entities with structured internal documentation and teams that need to consult it in a standardized way.
Can answers use information from outside the knowledge base?
No. The platform responds exclusively based on documents registered and approved by the agency, indicating the source. It does not draw on generic external knowledge — significantly reducing the risk of hallucinations or guidance without documentary backing.
How does LGPD apply?
We adopt practices informed by LGPD. The agency remains responsible for legal basis, retention, and contractual agreements; our team supports defining controller and processor roles.
Who administers the documents?
Administrators designated by the agency upload, organize, and update documentation through the console. Version control and approval remain institutional responsibilities.
What happens when leadership changes?
Knowledge remains in the agency's official base, reducing dependence on specific individuals and facilitating institutional continuity.
Does it work for staff onboarding?
Yes. New civil servants, interns, and appointees consult official routines and procedures on demand, without overburdening leaders.
Does it help with procurement and bidding?
Teams can consult terms of reference, bids, and internal regulations more quickly, provided they are in the agency's document base.
How to procure in a public agency?
Contact us for a technical presentation. We provide supporting documentation and alignment with your entity's procurement process.
Can Clervix be procured under Brazil's Startup Legal Framework?
Yes. As a technological innovation solution supported by Hub PIME — UFMS and qualified under Inova Simples, procurement may be aligned with Complementary Law No. 182/2021, subject to legal analysis and contract value. Our team supports process preparation — without replacing legal counsel.
Where do answers come from?
Exclusively from documentation approved and uploaded by the agency, with indication of the source document. The platform does not consult external sources or generic knowledge outside the registered base.
Request a presentation
Request a presentation for a public agency
Tell us about your agency, team, and needs. We will respond within 2 business days.